FAQ

Q: When should I mail my invitations?

A: Invitations typically mail out six to eight weeks before the event. RSVP requests should be two to three weeks prior to the event, however we recommend you confirm with your caterer and venue when they need a final headcount by.

 

Q: When should I mail my Save the Dates?

A: Save the Dates typically mail out six to eight months prior to the wedding. This gives enough time for guests traveling long distances or if you are having a destination wedding, to make travel arrangements.

 

Q: Where do we include information about our wedding website?

A: HOUSE OF ENDI offers small insert cards that communicate to your guests that they can find additional event details on your website. If you have a Details insert card, you may also include it on there if room permits.

 

Q: How do we communicate we are having an adult-only reception?

A: Your envelopes communicate who is invited to your event. Address each guest by name for guests to clearly understand who the invitation is meant for.

 

Q: How do we inform guests of our dress code?

A: A dress code can be added in the lower right-hand corner of the invitation. It can also be added on a reception card if prefered. “Black tie,” “black tie optional,” “cocktail attire” or “casual attire” are common dress codes.

 

Q: When will I receive my order?

A: Following proof approval, your order will ship in 10-15 business days. Depending on how many revisions you require during the order process, the entire lead time from order to ship date can take anywhere from 14-25 business days. Order time frames vary based on how quickly you send us all of the information and how many revisions you require.

 

Q: When should place my order?

A: Because invitations are typically sent out 6-8 weeks before the event, we recommend starting the order process at least 12-15 weeks before your event.

 

Q: Do you offer rush services?

A: For an additional cost we offer rush services. Please contact us for pricing.

 

Q: How will my order arrive?

A: Unless you chose to upgrade to our White Glove Service (link to concierge), orders ship flat packed and require each invitation suite be assembled.

 

Q: Do you ship international?

A: Yes, we do ship all around the world!

 

Q: Can you print in foreign languages?

A: Yes, we can print in any language. When you provide your designer with the verbiage for your order, please include it in the language of choice. We are unable to proofread any language other than English.

 

Q: How much is postage?

A: Your Response Cards and Invitations will require postage. Be sure you have the post office weigh a fully assembled envelope before you mail your wedding invitations to ensure you use the correct postage.